Data Protection & Privacy

Your information is fully secure at bajje

This policy provides a transparent and complete description of how your personal information is collected, stored, and used on the bajje platform.

Last Updated: January 2026

1. Introduction & Scope

bajje ("we", "our", "platform") provides a safe and reliable online gaming environment for Bangladeshi users. This Privacy Policy ("Policy") describes how your personal information is processed when you use the bajje website and related services.

By using our services, you are considered to have accepted the terms set out in this Policy. This Policy has been prepared in accordance with applicable laws and regulations of Bangladesh. If you do not agree with any term of this Policy, please refrain from using our services.

This Policy is an integral part of our Terms & Conditions and both documents should be read together.

2. What Information We Collect

bajje collects the following types of information to operate its services properly:

2.1 Information You Provide Directly

  • Identity Information: Name, date of birth, national ID or passport number.
  • Contact Information: Email address and mobile number.
  • Financial Information: Mobile wallet numbers (bKash, Nagad, Rocket) — we do not store card or bank account numbers.
  • Account Information: Username, password (in encrypted form), and security question answers.

2.2 Automatically Collected Information

  • Technical Information: IP address, browser type and version, operating system.
  • Usage Information: Which pages you visited, how long you stayed, and which games or sections you participated in.
  • Device Information: Device ID, screen resolution, and connection type.
  • Cookies & Tracking: Session and performance cookies (see Section 7 for details).

2.3 Information Received from Third Parties

  • Identity Verification: Verification results received through regulatory and compliance service providers.
  • Payment Services: Transaction confirmation messages provided by mobile wallet operators.

3. Purpose of Using Information

bajje uses your information only for the following legitimate purposes:

  1. Account Management: Completing registration, login, and account verification processes.
  2. Service Delivery: Managing gaming, bonus distribution, and deposit and withdrawal processes.
  3. Security & Fraud Prevention: Taking measures to prevent unauthorized access, fraud, and money laundering.
  4. Customer Support: Helping resolve your issues and complaints quickly.
  5. Compliance: Maintaining conformity with applicable laws and regulations.
  6. Platform Improvement: Analyzing user experience and improving service quality.
  7. Communications: Sending important service-related notices, policy changes, and security alerts.

We never sell or rent your information to third-party advertisers. Your information is not misused for bajje's commercial interests.

4. Data Storage & Security

bajje follows the highest industry standards to protect your information. Our servers and databases are secured with SSL encryption.

4.1 Security Measures

  • Sensitive information (passwords, financial data) is always stored in encrypted form.
  • Two-Factor Authentication is available for account access.
  • Regular security audits and vulnerability assessments are conducted.
  • Only authorized personnel have access to specific data.
  • Firewalls and intrusion detection systems are active.

4.2 Data Retention Period

Information is retained for as long as your account is active and for as long as necessary thereafter to meet legal or regulatory requirements. Financial transaction records are kept for the period specified by applicable law. Once the purpose has been fulfilled, information is securely deleted or anonymized.

5. Data Sharing & Disclosure

bajje shares your information with third parties only in limited and specific circumstances. We do not disclose your information to anyone except in the following cases:

5.1 Permitted Data Sharing

  • Payment Processors: Necessary information is exchanged with bKash, Nagad, and Rocket to complete transactions.
  • Game Providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi may receive specific gaming data.
  • Identity Verification Services: To complete the KYC (Know Your Customer) process.
  • Legal Obligations: In response to a court order or a lawful request from a competent authority.
  • Fraud Prevention: With investigative agencies to prevent money laundering or fraud.

5.2 Cases Where Information Is Not Shared

  • Information is not sold to advertisers or marketing agencies.
  • Information is not provided to third parties for direct commercial purposes.
  • Your information is not used for any purpose other than those for which you have given consent.

6. Your Rights & Controls

bajje believes you should have the greatest possible control over your own information. To that end, we provide you with the following rights:

  • Data Access: You have the right to know what information we hold about you.
  • Data Correction: The right to request correction of inaccurate or incorrect information.
  • Data Deletion: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
  • Objection to Processing: The right to object to the use of your information for specific purposes.
  • Data Portability: The right to receive a copy of your information in a structured, commonly used format.
  • Marketing Opt-Out: The right to withdraw from promotional communications at any time.

To exercise these rights, please contact our support team. We will try to respond to your request within 30 business days. In some cases, legal obligations may limit our ability to fully delete or provide access to certain information.

7. Cookies & Tracking Technologies

The bajje website uses cookies and similar technologies to improve your experience and operate its services.

7.1 Types of Cookies

  • Essential Cookies: Essential for maintaining login sessions and security tokens. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences (language, settings).
  • Analytics Cookies: Used to analyze site usage patterns and improve services. They are not used to identify individuals.

7.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note, however, that disabling essential cookies may disrupt some important functions of the bajje platform, particularly login and gameplay.

8. Protection of Minors

bajje's services are intended only for those aged 21 and above. We do not knowingly collect any information from anyone under the age of 21.

All users' ages are verified at the time of registration. If we discover that a minor has used our services, their account will be closed immediately and any collected information will be deleted. If you believe a minor is using our platform, please contact us immediately.

9. Policy Changes & Updates

bajje may update or revise this Privacy Policy from time to time. Before changes take effect, we will notify you in the following ways:

  • A notice will be displayed prominently on the website.
  • A notification will be sent to your registered email or mobile number.
  • The "Last Updated" date at the top of this page will be changed.

For significant changes, we may ask for your explicit consent. Continued use of the services after changes have been made will be considered acceptance of the updated Policy.

10. International Data Transfers

bajje operates to serve Bangladeshi users. Our servers or partner services may sometimes be located outside Bangladesh. In such cases, we ensure that:

  • Transferred data is always sent in encrypted form.
  • The receiving party maintains adequate security measures.
  • Our agreements with third parties include data protection provisions.

11. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us. bajje's support team is available 24/7 to assist you.

Email Support:
[email protected]

Live Chat:
Directly on site, 24/7

Support Languages:
Bengali and English

We will try to respond to your request as quickly as possible. For data protection-related requests, it is advisable to use email so that a written record is maintained.